Baruti Call Center in Kosova
Kosovo is also one of the top locations that has gained a lot of recognition for outsourcing services that is growing stronger day by day.
We may ask ourselves why we should consider outsourcing to Kosovo, which are the main advantages, can Kosovo maintain a high quality of services while the costs are low?
Well, there is an enormous range of benefits when outsourcing IT services, customer care, market research and other shared services to Kosovo, check out below the following advantages:
1. The population is one of the youngest in Europe
As we know, Kosovo is a country shaped by its youth, who are well-educated, highly motivated & satisfied with their work. The workforce is characterized with the high literacy of foreign languages, such as: English and German. Almost every citizen in the workforce now in their mid-20s, speaks and writes fluent English, often with an American accent and being in the GMT+1 time zone makes for a perfect staff augmentation scenario.
In addition to this — because of the number of young people in employment and the political involvement from the UK, USA & Germany — the country of Kosovo has a heavy focus on education and training meaning that most IT trained employees will have certifications, that would cost a large sum of money elsewhere, already achieved and will hold in education typically at least one if not two bachelor degrees in addition to a masters at an early age.
They also are characterized with a very rapid cultural and intellectual adaptation with people of different backgrounds. This is a great advantage when it comes to working with different companies abroad.
2. Strategic location
Kosovo, is an attractive destination for nearshore outsourcing services due its strategic location as they say “Kosovo is located in the heart of Europe ”. The close proximity of Southeastern Europe allows for regular and cheap visits for both parties. The duration of the flights is also a big advantage. For example, the direct flight from Berlin to Pristina is around three hours. This is very important, especially for long-term cooperation. Because, we would love to have our partners or clients come over for visits everytime they see it necessary, so they learn more about us or with whom they’re working.
Also, the weather is one of the best things in Kosovo. During the wintertime, you get to experience the real coldness and a lot of snow. Summers are usually hot, and very enjoyable. You get to visit a lot of places which in the summer can be very delightful, you can take the time to go out for a beer or dinner with teamwork because the sunset is usually set-down around 9 p.m. And so, this is how u get to know Kosovo as an outsourcing-friendly destination.
3. Attractive Price / Cost-cutting
The most obvious reason for outsourcing to Kosovo is the cutting of costs. Outsourcing companies in this region pay their employees’ lower wages. Outsourcing also brings significant reductions in capital investments – you only pay for the work that you need to be done, and don’t have to worry about any additional overheads. You also can be able to invest your capital in other departments, leading to increased profits and greater growth.
Read more:
https://www.cofmag.com/2021/03/why-you-should-outsource-in-kosovo/